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Mozambique has lacked a dedicated hotline to respond to the needs of persons at risk of or survivors of gender-based violence. The one existing service, Fala Criança, had been set up to respond to the needs of children who suffered abuse, but was not available to those over 18.


“Linha Verde 1458 will offer a fast and safe response to women who suffer violence during COVID-19. It is a source of pride for me, as well as my co-workers, to know that we are helping those who do not know where to go, especially during this period of COVID-19.” - Telephone operator at Linha Verde 1458.


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Mozambique is a large country, where over 60 percent of the population lives in rural areas, far from the nearest health facility. Mobile clinics offer clinical screening, treatment, information and referral for GBV cases, especially sexual violence, as well as broader reproductive health and general health services. This setup makes it easier for survivors of violence to approach the mobile clinics, without feeling ashamed or that the reason for the visit will be obvious to others. The mobile clinics bring together medical and drug assistance, sexual and reproductive health services, and…

Mozambique has introduced a digital police database for registration of GBV cases, known as “InfoViolência”. Instead of using paper, a police officer inserts the survivor’s data on a tablet connected with a server, thereby increasing efficiency and safety by digitizing the registration process. Ultimately, it will open the door to an integrated database that encompasses the whole GBV referral system in the country – a national digital platform to register and manage reported cases of violence.


"Once fully operational, Infoviolência will allow for more GBV survivors to be assisted, and for…