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In December 2019, the United Nations in Zimbabwe established a fleet of Mobile One Stop Centres across the country to help dismantle the barriers the survivors in remote and hard to reach areas faced to accessing GBV response services. As part of this, they supported volunteers engaged in GBV referrals by providing them with data and airtime packages, to enable continuous two-way communication between volunteers, survivors, hotlines, and Mobile One Stop Centre teams. They also supported the coordination of shuttle services and fuel to support survivors to travel to Mobile One Stop Centres as…

In 2020, the Spotlight Initiative programme in Malawi received reports that many survivors from the rural communities in which they worked were unable to access justice and essential services because they lived long distances from these services and couldn’t afford the cost of public transport. In response, Spotlight Initiative developed funds to help survivors overcome these economic barriers. They worked with traditional authorities to establish community committees which oversaw the distribution of these funds.

These committees sat within the Ministry of Gender, Social Welfare and…

The Kitgum District local government in Uganda has developed Standard Operating Procedures (SOPs) to guide the provision of GBV services by partners in the region. The document describes the roles, responsibilities, guiding principles, and procedures for prevention of and response to any form of GBV by service area, namely medical, psychosocial, safety and security, and legal support.

The SOPs take a survivor-centred and multi-sectoral approach, focusing on joint coordination to ease accessibility of referral services for GBV survivors in the post-conflict setting. Featuring guiding…